Manage your TBBN account

Your account settings are split across two places:

tbbnetwork.com → Your account — your listings, trade history, Account ID, wishlist, identity, contact details and email preferences.
account.tbbnetwork.com — notifications, data and privacy, and (for Businesses) billing, subscription, Space API keys and team.

Find your Account ID

Your Account ID identifies you on TBBN. A Business owner asks for it to add you to their team.

Sign in on tbbnetwork.com and open My trades (your account page).
Under Your account, find Account ID and select Copy.

Share it only with people you're working with — it can't be used to sign in as you.

Add or verify an email or phone number

On Your account, select Settings.
Next to Email or Phone, select Add, Verify or Change.
Enter the address or number (for a phone, pick the country code and type digits only, and tick the SMS consent box), then select Send code.
Enter the 6-digit code and select Verify.

A verified email and phone both work for signing in. A number or email can only belong to one account.

See or unlink the stores you've linked

On Your account, select Settings.
Under Linked stores, you see each store your account is linked to and when.
To unlink one, select Unlink, then Unlink store. Select Keep it to change your mind.

Your listings from that store stop showing on TBBN. A store with a trade still in progress can't be unlinked until the trade finishes or is cancelled. More: Link a store.

Choose which emails you get

On tbbnetwork.com: Your account → Settings → Email preferences. Turn categories on or off — Account notifications, Trade & offer activity, Space booking updates, Billing & payout notices, Product news and Wishlist updates — then select Save preferences.

On account.tbbnetwork.com: Notifications has the same categories plus Opt out of all non-essential email, which overrides every category.

Security codes and sign-in links are always sent — they can't be turned off. Every marketing email also has an unsubscribe link.

Your wishlist

Select the heart on a listing or Space to save it. See everything you saved under Your account → Wishlist, and select Remove to take something off. Items that are no longer available are marked No longer available.

Download your data

Go to account.tbbnetwork.com and select Data & privacy.
Under Request my data, select Download my data.

You get a JSON file with your account, Marketplace profile, listings, offers, trades and Space bookings.

Delete your account

Go to account.tbbnetwork.com → Data & privacy.
Under Delete my account, select Delete my account. TBBN emails you a verification code.
Enter the code and select Verify code.
Select Yes, permanently delete my account.

This is final and immediate. Your personal information is removed and every device is signed out. Your trade and payment history stays on file for the other people involved, but it's no longer linked to your name, email or phone.

Before deleting, finish or cancel open trades and bookings, and if you own a Business, hand it over or close it — contact us if you need help.

Common questions

Where do I change my name? Contact us from tbbnetwork.com/contact.

Why don't I see Billing or Team on account.tbbnetwork.com? The Overview page lists each Business you own or manage, with Billing, Subscription, Space API keys and Team links for each one. If it's empty, you don't have a Business yet — see Create a Business.